ProtekCyber

Managed Detection & Response

Continuous threat monitoring and rapid response from our expert security team. We detect and neutralize threats before they impact your business, providing 24/7/365 protection for your critical assets.

Core MDR Features

24/7/365 Monitoring

Continuous vigilance with real-time threat detection and response from our dedicated security operations centre.

Threat Intelligence

Proactive threat hunting and intelligence-driven security to identify and neutralize threats before they impact your business.

Rapid Response

Expert incident response with clear communication and containment strategies to minimize business impact.

Advanced Analytics

Sophisticated threat analytics and investigation capabilities to detect even the most subtle security anomalies.

Security Automation

Orchestration and automation to accelerate detection and response while reducing manual workload.

Comprehensive Reporting

Detailed monthly reports with actionable insights and security posture assessments for continuous improvement.

Your MDR Implementation Journey

Our proven four-phase approach ensures a seamless transition to enterprise-grade security operations.

1

Discovery & Planning

We begin by understanding your environment...

  • Gap analysis and security assessment
  • Business workflow mapping
  • Critical asset identification
  • Deployment planning and approval
2

Deployment & Integration

Our team works closely with yours to implement the necessary technology for monitoring and security telemetry.

  • Technology implementation
  • Security telemetry configuration
  • Log source integration
  • Initial detection rule deployment
3

Optimization & Tuning

We systematically fine-tune the deployed technologies to ensure optimal performance.

  • Detection rule refinement
  • False positive reduction
  • Alert prioritization tuning
  • Performance optimization
4

Operational Transition

A formal service acceptance meeting marks the culmination of the implementation process.

  • Service acceptance verification
  • SLA activation
  • Incident response procedures
  • Ongoing service reviews

Business Benefits

Our MDR service delivers tangible business value beyond traditional security monitoring.

Reduced Attacker Dwell Time

Minimize threat actor presence in your environment from months to minutes, dramatically reducing potential damage.

Cost Efficiency

Eliminate hiring, training, and infrastructure expenses while reducing both capital and operational expenditure.

Scalable Security

Easily adjust security support as your organization evolves, ensuring protection keeps pace with your growth.

Risk Reduction

Lower probability of data breaches and business disruption through proactive monitoring and rapid response.

Expert Protection

Access to certified security professionals with extensive experience in threat detection and incident response.

Focus on Core Business

Free your IT team to focus on strategic initiatives while we handle the complex security monitoring and response.

Service Specifications

Our comprehensive MDR service includes all the essential capabilities for enterprise-grade security operations.

Feature Standard
Security monitoring
Detection of cyber threats
Threat response
Detection rules
Automation and orchestration
Incident notifications
Threat analytics and investigation
Manual triage and incident analysis
Alerting and response
Client notification
SOC monthly reports
Logging levels and consumption
In-life tuning

Service Level Agreement

Monthly Availability: 99.9%

Critical Alert Response: 1 hour

High Alert Response: 2 hours

Medium Alert Response: 3 hours

0
Continuous Monitoring
0%
Service Availability
0
Security Experts
0
Critical Response Time

Ready to strengthen your security posture?

Schedule a consultation with our security experts to discuss how our MDR service can help protect your business from evolving cyber threats.

Get Started Today